Staffing Coordinator - Career Profile |
Career OverviewA staffing coordinator works to make sure that the roster or schedule is full and that there are enough staff on the ward, unit or at the clinic to ensure that patients have appropriate levels of care. Staffing coordinators may work for a hospital or healthcare facility or they may work for a service that specializes in providing on-call nursing or non-medical staff for healthcare agencies.
The staffing coordinator must be able to manage both phone and in-person communication as well as be able to organize, plan and work with a computerized roster program, spreadsheet or database program. The staffing coordinator receives calls from medical or non-medical staff calling in sick or requesting a day off.
The staffing coordinator must then find a replacement from the roster to fill that position. He or she must then contact the replacement worker notifying them of shift hours, any special instructions or requirements, as well as directions to the facility if needed.
A staffing coordinator should be able to work various shifts as many staffing services operate 24 hours a day. In addition the staffing coordinator should have excellent communication skills and be able to understand basic medical instructions and terms when taking information and notes. A good understanding of hospitals and healthcare facilities in the area and general knowledge of the area is also helpful in finding on-call staff work close to their current location.
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Career RequirementsMost staffing coordinators require a high school diploma or equivalency and a positive work attitude. They should have knowledge of computer programs such as Excel and Word as well as know how to search and access information on databases and data entry programs.
Some staffing coordinators may also be responsible for filling out applications for new on-call staff so they should have excellent interpersonal skills and an ability to clearly explain forms and protocols.
Some services may require bilingual speakers depending on the locations of the staffing job.
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Job OutlookThere is a steady demand for staffing coordinators as this is not a career that can be automated or computerized at this time. The staffing companies for medical jobs are consistently busy and will continue to increase their demand for on-call nursing and non-medical staff as facilities increase in size and more new hospitals and healthcare facilities are opened.
In addition new regulations for staffing and care levels have decreased the options for hospital or healthcare facility to work on decreased staff to patient ratios so constant attention is given to staffing levels in all medical and non-medical areas.
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Career TrackStaffing coordinators may move into human resource positions at least as clerks or data entry workers. Other careers that staffing coordinators can enter into include patient representatives, quality assurance coordinators and data entry positions.
Some staffing coordinators may decide to open up their own staffing service and may begin to supply on call nurses and non-medical workers to hospitals and healthcare facilities in other areas.
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CompensationA staffing coordinator is usually paid an hourly salary of between $8.00 and $10.00 per hour. Those that work evening and weekend shifts may get compensation with either extra time off or additional wages. Staffing coordinators that assume supervisory roles may earn up to $15.00 per hour with seniority.
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